Help Center
Support
Get help with Online Video Converter audio and video tools, account issues, privacy requests, and technical troubleshooting.
How we can help
Online Video Converter support assists with tool usage, account access, privacy requests, accessibility feedback, and policy questions. Browse the topics below or contact us directly.
Tool help & troubleshooting
Conversion errors, upload limits, browser compatibility, and export issues.
Privacy & GDPR / CCPA
Data access, deletion, correction, and cookie preference requests.
Copyright & DMCA
Report infringement or submit a counter-notice.
Contact our team
Send a message via our contact form or email support directly.
Contact details
- Email: onlinevideoconverter@vektosys.com
- Business hours: Monday–Friday, 9:00 AM – 6:00 PM IST
- Typical response time: 1–2 business days for general inquiries; urgent security issues prioritized sooner
Before you write
Include your browser, operating system, tool name, and steps to reproduce the issue. For privacy requests, specify the email associated with your account. For DMCA notices, follow the requirements on our DMCA Policy page.